Please watch the 2 videos and review the “PowerPoint” to answer the following questions:
1. What is a group? Describe the several different types of groups and indicate the similarities and differences between them. What is the difference between a group and a team?
2. What are the stages of group development? How might the management of a mature team differ from the management of teams that are not yet mature?
3. Describe the development of a role within a group. Tell how each role leads to the next.
4. Describe the causes of conflict in organizations. What can a manager do to control conflict? To resolve and eliminate conflict?