1: Are there ways in which managers can avoid harassment issues among employees who report to them? What would your strategy be?
2: If you were running your own company, how would you communicate your CSR strategy with employees, with external stakeholders, and why?
3: Read the case of ‘Toyota’ given under Product Safety (pg. 367). Do you think the steps taken by Toyota were correct? If you were responsible for Toyota, what steps would you have taken?
4: When other firms in your industry are behaving unethically, how can you buck the trend and position your company to value ethical behavior? Why is that important? Will it damage your company’s competitiveness?